KYC Policy

KYC Policy

mybc.game

Last Updated: 30/12/2025

The Company adheres to and complies with “Know Your Customer” (KYC) principles, designed to prevent financial crime and money laundering through proper client identification and due diligence procedures.

The Company reserves the right, at any time, to request any KYC documentation deemed necessary to verify the identity and location of a user of mybc.game. We reserve the right to restrict services, payments, or withdrawals until identity verification is satisfactorily completed, or for any other reason in accordance with applicable legal requirements.

We apply a risk-based approach and conduct strict due diligence and ongoing monitoring of clients, customers, and transactions.

1. Due Diligence Levels

• SDD — Simplified Due Diligence: Applied to extremely low-risk transactions that do not meet regulatory thresholds.
• CDD — Customer Due Diligence: Standard verification process used in most identification cases.
• EDD — Enhanced Due Diligence: Applied to high-risk customers, large transactions, or special circumstances.

When a user requests a withdrawal of any amount or performs a transaction deemed suspicious, completion of the full KYC process becomes mandatory.

During the KYC process, users must:

• Provide basic personal information
• Upload a Government-issued photo ID (front and back if applicable)
• Upload a selfie holding the ID document
• Upload a recent bank statement or utility bill

2. Proof of Identity Requirements

• Signature must be visible where applicable
• Country must not be restricted (including Austria, France and its territories, Germany, Netherlands and its territories, Spain, Union of Comoros, United Kingdom, USA and its territories, and all FATF blacklisted countries)
• Full name must match the account holder’s name
• Document must not expire within the next 3 months
• User must be over 18 years of age

3. Proof of Residence Requirements

• Bank statement or utility bill issued within the last 3 months
• Country must not be restricted (including Austria, France and its territories, Germany, Netherlands and its territories, Spain, Union of Comoros, United Kingdom, USA and its territories, FATF blacklisted countries, or jurisdictions prohibited by the Anjouan Offshore Financial Authority)
• Full name must match the Proof of ID and account details

4. Selfie Verification

• The individual in the selfie must match the ID document
• The ID document shown must match the one submitted

5. KYC Review & Approval

If the KYC process is unsuccessful, the reason will be documented and a support ticket will be created. The ticket number and explanation will be communicated to the user.

Once all required documents are received and verified, the account will be approved.

6. Ongoing Monitoring

The Company conducts ongoing monitoring of user accounts and transactions to ensure continued compliance with AML regulations.

• Transaction patterns may be reviewed periodically
• Additional documents may be requested at any time
• Source of Funds verification may be required
• Enhanced Due Diligence may be applied when risk indicators arise

7. Source of Funds (SOF)

Users may be required to provide documentation confirming the legitimate origin of deposited funds.

• Payslips or employment contracts
• Bank statements showing income
• Business ownership documentation
• Tax returns
• Cryptocurrency wallet transaction history (if applicable)

Failure to provide adequate documentation may result in account suspension or withdrawal restrictions.

8. Politically Exposed Persons (PEPs)

Users identified as Politically Exposed Persons (PEPs), their family members, or close associates may be subject to Enhanced Due Diligence.

9. Refusal or Termination

The Company reserves the right to suspend or terminate accounts if:

• False or misleading information is provided
• Documents appear forged or altered
• User refuses to cooperate
• Suspicious activity is detected
• Regulatory obligations require action

Funds may be frozen or reported to authorities where legally required.

10. Data Protection

All personal data collected during the KYC process is handled securely and stored using encrypted systems. Access is restricted to authorized personnel only and retained only as required by law.

11. Policy Updates

The Company reserves the right to update this KYC Policy at any time. Updates become effective upon publication on the Platform.